Right of withdrawal
You always have the right to withdraw from your order within 14 days, without giving any reason. The withdrawal period is counted from the day of the delivery of the last good(s) in your order. However, to meet the withdrawal deadline, it is sufficient for you to let us know about your decision to withdraw from your order, before the withdrawal period has expired. You are furthermore obliged to return or hand over to us all goods as soon as possible, but no later than 14 days after the day on which you notified us of the revocation of this contract. HeDee Majestic Fine Fabrics by Getzner Textil Handel GmbH, Wiesenstraße 19, 6890 Lustenau, firstname.lastname@example.org.
Effects of withdrawal
We will refund all payments received from you, including the costs of our standard delivery option, without undue delay and in any event not later than 14 days from the day on which we received your return goods or you have supplied evidence of having sent them back, whichever is earliest. We will use the same means of payment that you used to pay for your order and this will not cause you any extra fees. In case you want to returm goods, you have to sent them to us with their original packaging. Furthermore you have to make sure that the goods are not damaged or destroyed before sedning them back – otherwise we will withhold the refund.
Please note that are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The customer pays the costs for returns.
Once we have received your returned parcel at our warehouse, we
will send you a notice of cancellation via email, confirming reception of the parcel.
We will provide a refund using the same method used to make the payment within 14 days of receiving your notice of cancellation, provided we have received the item or evidence of you having sent back the item.
Getzner Textil Handel GmbH - Wiesenstraße 19 - 6890 Lustenau - Austria